Shipping Policy

At Viva Shop, we aim to deliver your orders quickly and reliably across the UK.

Processing & Dispatch

  • All orders are processed within 1–2 business days after payment is confirmed.

  • You will receive a confirmation email once your order has been dispatched.

Delivery Time

  • Standard delivery takes approximately 3–5 business days after dispatch.

  • Please note that delivery times may vary slightly during peak seasons or due to courier delays.

Shipping Coverage

  • We currently ship within the UK only.

  • At this time, we do not offer international or cross-border shipping.

Delivery Partners

We work with trusted UK couriers including:

  • Royal Mail

  • Yodel

  • Evri (Hermes)

  • And other reliable carriers where needed.

Shipping Costs

  • Shipping costs (if applicable) will be calculated at checkout.

  • Some items may qualify for Free UK Delivery (as stated on the product page).

Tracking & Updates

  • Where available, tracking details will be provided via email.

  • Some economy services may not include full tracking, but proof of dispatch is always retained.

Delays

We are not responsible for delays caused by courier services, weather conditions, or other factors outside our control. However, we’ll do our best to support you in case of any delivery issues.